Desktop Support Consultant needed immediately for our tight-knit, high-trust team consulting to High-Tech San Francisco Bay Area companies. Position is full time role. Support the design and delivery of cutting edge projects and customer service focused support. Work closely with KalioTek IT team. Love the challenge of working in different IT environments every day!  Design your own career!

KalioTek is an IT Services firm for emerging and mid-sized technology companies in the Bay Area. We offer a unique blend of services to complement our customers’ internal IT resources by providing expert IT consulting in the areas of CIO/IT Director Services, Infrastructure Services, Security Services, Cloud Integration and Application Services.

• Independent problem-solving, self-directed.
• Capable of working autonomously but know when to bring in the team to help out.
• Self starter focused on business problem resolution and customer satisfaction.
• Ability to comfortably communicate with both highly technical and non-technical people.
• Strong interpersonal and communication skills; capable of following and composing process and procedure documentation.
• Proficient in both Windows and Mac support, including Operating System install and configuration, application software, and wireless/network connectivity.
• Experience with Corporate IT SaaS application like Office 365, G-suite, Box, Dropbox, Zoom, Slack, etc.
• Familiar with managing and maintaining accounts with Active Directory and Single Sign On (Okta, OneLogon, Jumpcloud, etc.).
• Fundamentals around networking, DHCP, DNS, windows networking, and troubleshooting abilities.
• Familiar with endpoint device security (antivirus, WorkspaceOne/Jamf, backup).
• Process driven with strong documentation skills
• Ability and motivation to learn new technologies quickly and with minimal support and guidance.