The KalioTek Advantage

The KalioTek Advantage – Professionally Managed IT

  • complete it solution
  • We have the ability to handle all IT support and project needs, providing you with a total solution, a single owner of IT capabilities. We are constantly evaluating and learning relevant new technologies with your company’s business needs in mind.
  • IT Stability
  • IT stability is really about the stability of your IT team. We’ll be here through all the changes in your company in any form you need. You’ll never have to worry about getting two weeks notice.
  • Proactive
  • Never get caught behind the curve again. Our skilled IT Director consultants will understand your business situation and make sure you have the right infrastructure and support team when you need it.
  • Accountable
  • Through our Service Agreements you can hold us to specific promises for results, unlike the “best efforts” offered by most service providers. And with our fixed price model, we have skin in the game.
  • User Satisfaction
  • You’ll be pleasantly surprised by the positive user experience created by our team’s excellent communication, coordination, and technical skills.
  • full suite of support tools
  • No need to re-invent the wheel. Our automated monitoring, remote support tools, and web-based helpdesk system enable us to deliver superior, on-time support.
  • IT metrics
  • With our IT metrics reports, you’ll have performance metrics, expert interpretations and recommendations to ensure that your goals are being accomplished.
  • fully documented
  • Don’t ever be held hostage again for lack of critical documentation. With our complete documentation package and ongoing practices you’ll never be vulnerable to a person or group, including us.
  • best practices
  • We follow time-tested processes to insure IT infrastructure stability, even in times of rapid change. We share our templates and processes as part of our services.