Management Team
Meet KalioTek &
Our Strategic Partners
KalioTek’s services are finely tuned for working with the management teams of venture-funded life sciences and technology companies who have aggressive growth plans and sophisticated requirements. Since 2002 we’ve helped dynamic emerging and midsize companies create foundations for growth, navigate rapid change and prepare for exit events. Our principals have been on the founding teams of high growth startups and know the challenges firsthand.
Our founders have worked together for over 25 years. Many senior team members have worked with us for over 12 years while the average tenure of an IT professional in this environment is 18 months. Many KalioTek employees choose to build their careers with us due to our focus on teamwork, our standard of excellence, and our culture of individual responsibility.
We are technology agnostic, relationship-centric, and focused on bringing real value to the businesses we serve.
Ben Fong
President, KalioTek Division
As Vice President, Infrastructure and Security Services, Ben provides strategic IT leadership to KalioTek™ clients. He is also in charge of orchestrating and architecting client projects and in parallel provides his technical expertise and guidance to the KalioTek™ consulting team. In addition, Ben is responsible for managing the KalioTek™ Network Operating Center.
Ben has over 20 years of experience managing, designing, building, and supporting IT Infrastructures. Prior to taking on the Director role, Ben was a Senior Consultant at KalioTek™. Having this role has allowed him to become exceedingly proficient in designing and building IT infrastructures. For Ben, this experience translates into the ability to not only manage, but deliver proven solutions to the client.
As a Bay Area native, Ben’s earlier career has naturally gravitated around Internet Startup and Tech companies and supporting their IT needs. Before joining KalioTek™, Ben was part of the Mobile Escalations team at Yahoo!, providing upper tier IT support within the organization.
Ben holds a Bachelor’s degree in Business Administration with a concentration in Management Information Systems from the California Polytechnic State University, San Luis Obispo.
James Yang
Director Service Desk
As Director of Service Desk, James is responsible for managing the service desk team and its daily operations. He drives innovation to constantly improve the team’s effectiveness and meet industry-leading SLAs. Each day he demonstrates his commitment to producing value for our customers by supporting their ever-changing business objectives.
James has over 20 years of experience in IT infrastructure, IT operations, and IT End User Services. His expertise extends to business and infrastructure applications, process improvement, project management, audit, and compliance. He has managed support of business-critical infrastructure and applications, providing solid SLA performance and customer service.
James graduated from UCLA with a bachelor’s degree in Applied Mathematics. He is a PMI Certified Project Manager. He has earned a CISSP certification from ISC2, a CISA certification from ISACA, and is ITIL certified.
Richard Nguyen
Director of Finance
Richard has managed KalioTek finance since 2011. He is a key member of the management team and champion of its collaborative culture. He has over 25 years of experience in progressive financial roles in technology and consulting industries.
Prior to KalioTek, Richard was Accounting Manager at Centerbeam, an IT consulting company. He also served in accounting management roles at Reliant Technologies and Microbar.
Richard earned a BS degree in Business with concentration in accounting from Emporia State University in Kansas.
Technology Partners
Security Industry Partners
and Certifications
