Focus on Your Core Business
KalioTek's IT and Security Services
You have a business to build. It’s time to get help with the things that are essential but not core so you can focus on what matters most. KalioTek’s IT and Security services are designed for venture-funded growth companies specializing in life sciences and emerging technologies. Our 20-year focus on dynamic companies like yours has resulted in a flexible, cost-effective model to support you through the challenges of this growth process. We’re not for everyone, but might be a perfect partner for you.
Get the right skills with the right capacity at the right time.
Full Virtual Team, Flexible Model
KalioTek provides a full virtual IT and Security team with flexible capacity. Your virtual team includes a senior IT and Security leader, an expert local support staff and a senior technical team to implement new solutions. They are backed by a 24×7 NOC team and onboarding/provisioning team. All have experience serving dynamic growth companies with similar needs.
Planning and recommendations, experience with companies like yours
IT Leadership and Accountability
An IT+Security Director will collaborate with management to build a roadmap supporting your business plan, including compliance, security and IT capabilities. They’ll meet with you monthly to update the plan, address issues, make recommendations, and be accountable for all our services.
A scalable, reliable solution for time-consuming new-hire setup and terminations
New Employee Onboarding Process
Growing companies need a reliable, scalable process to provision new employees with computers, software and all the cloud accounts they need for their role. Timeliness matters to make that critical first impression. And details matter. The complex mesh of apps, accounts, and permissions needed in the modern workplace requires a bulletproof new-hire setup process. A mirror image process for terminations is essential for maintaining security and compliance. Learn More.
Extend your team with capacity and expertise
Co-Managed IT
- IT & Security Director
- Solution Architect
- Network Engineer
- Security Engineer
- Cloud Engineer
- Systems Administrator
- User Support Engineer
Make your valuable employees productive
User/Desktop Support - Onsite and Remote
The rubber meets the road in the everyday process of resolving employees’ IT requests. All the planning and technology doesn’t matter if employees can’t get their work done due to IT constraints.
Great IT support
Senior-level IT and Security Leadership and accountability. Experienced with similar growth companies.
Continuity of a virtual team. Long-term knowledge base is retained. No risk of “two weeks’ notice”.
Full accountability, end-to-end ownership. No tiered hand-offs that waste your time.
Experts, not message takers.
Your environment and processes are well-documented and updated
Clear SLAs
Network and System Management
KalioTek’s managed services include full monitoring and management of the network, systems, phones, video conferencing and backup, leveraging our 24×7 NOC for after-hours issues. This includes managing enterprise-wide applications that have been implemented, such as Identity and Access Management (SSO and MFA), Endpoint Management (MDM).
Security Management
Our roadmap will include a suite of layered security solutions. As they are implemented , KalioTek will include them in our support coverage. See KalioTek’s Managed Security Services for information about KalioTek’s Managed Security Services separate from IT Managed Services.
– Data Security
– Endpoint Security – antivirus, EDR
– User Security Training and Testing
– SIEM and 24×7 Security Operations Center
How Do I Engage with KalioTek?
Transition Process
- Detailed Discovery
- Gap Analysis –> IT Plan/Roadmap
- Define Key Processes: Onboarding, Termination, Procurement…
- Create Documentation
- Setup Monitoring and Support Tools
- Launch Support
Our pricing model is simple and transparent. You know exactly what you are paying for and how it can change over time to meet your evolving needs. We never require long-term commitments. We’ll stand by our ability to be valuable from month to month. Contact us for quick pricing assessment.